8 Travel Scams Using AI and Deepfakes (How to Spot Them)

5. Deepfake Customer Service Calls

Some scammers use deepfake technology to impersonate customer service representatives from airlines or travel agencies. These calls often aim to extract sensitive information under the guise of confirming travel details or resolving issues. The deepfake voices sound remarkably authentic, making it difficult for victims to realize they're being scammed. To safeguard against this, never provide personal information over the phone unless you initiated the call to a verified number. Request a reference number and follow up with the company's official customer service line.