6 Airline App Features Most Passengers Never Discover

4. Digital Concierge Services

Beyond basic travel management, some airline apps offer digital concierge services that cater to passengers' needs before, during, and after their flights. These services can include booking ground transportation, securing lounge access, or even arranging last-minute hotel reservations. With the app acting as a personal assistant, travelers can effortlessly manage logistics and focus on enjoying their trip. This feature is particularly beneficial for business travelers who need to maximize productivity and minimize downtime, allowing them to concentrate on their work rather than travel arrangements.